Privacy Policy
A legal disclaimer
Legal Disclaimer – TGN Pet Life
Last Updated: 30th August 2025
Welcome to TGN Pet Life! We’re proud to offer products that celebrate the joy of pet ownership, inspired by our beloved dogs Tarn, Gus, and Nell. While we strive to provide accurate, helpful information and quality products, please read this disclaimer carefully.
1. General Information
All content on this website—including product descriptions, blog posts, and advice—is provided for informational purposes only. It is not intended as a substitute for professional veterinary, medical, or legal advice.
Always consult a qualified veterinarian or pet care professional before making decisions about your pet’s health, diet, or well being.
2. Product Use & Safety
TGN Pet Life is not liable for any injury, loss, or damage resulting from the use or misuse of our products. Customers are responsible for assessing product suitability for their individual pets and following all usage instructions and safety guidelines.
We strongly recommend that pets are supervised during product use and that fresh drinking water is always available. This helps ensure a safe, enjoyable experience for your furry companions.
3. Third-Party Links
Our website may contain links to third-party websites. These are provided for convenience only. We do not endorse or take responsibility for the content, accuracy, or privacy practices of external sites.
4. Limitation of Liability
To the fullest extent permitted by law, TGN Pet Life disclaims all liability for any direct, indirect, incidental, or consequential damages arising from your use of this website or our products.
5. No Guarantees
While we aim to keep our content and product listings up to date, we make no guarantees regarding availability, accuracy, or completeness. Prices, descriptions, and stock levels may change without notice.
6. Intellectual Property
All content, branding, and imagery on this site are the property of TGN Pet Life and may not be reproduced or used without written permission.
Privacy Policy
TGN Pet Life Privacy Policy
Effective Date:30th August 2025
At TGN Pet Life, we’re all about celebrating the bond between you and your pets—especially Tarn, Gus, and Nell, who inspire everything we do. Your privacy matters to us, and we’re committed to protecting your personal information with care, transparency, and respect.
1. What We Collect
When you shop with us, sign up for updates, or get in touch, we may collect:
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Your name, email address, and contact details
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Delivery and billing addresses
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Payment information (securely processed via third-party providers)
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Purchase history and preferences
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Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your data to:
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Process orders and deliver your goodies
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Send updates, offers, and pet-loving content (only if you opt in)
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Improve your experience on our site
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Respond to your queries and provide top-notch customer service
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Meet legal and regulatory requirements
3. Sharing Your Information
We never sell your data. We may share it with trusted third parties who help us run our shop—like payment processors, delivery services, and analytics providers. They only use your data to support our services and are bound by strict confidentiality agreements.
4. Cookies & Tracking
Our website uses cookies to:
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Remember your preferences
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Analyze site traffic and performance
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Personalize your experience
You can manage cookie settings in your browser at any time.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletions
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Withdraw consent for marketing communications
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Lodge a complaint with the UK Information Commissioner’s Office (ICO)
6. Data Security
We take data protection seriously. Your information is stored securely, and we use encryption and other safeguards to prevent unauthorized access.
7. Children’s Privacy
Our site is not intended for children under 18. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here, and if they’re significant, we’ll let you know via email or website notice.
9. Contact Us
Questions? Woofs of concern? Reach out to us at:
TGN Pet Life
Email: tgnpetlife@gmail.com